Responsible gambling

Responsible Gaming at Grosvenor Casino Bournemouth

We understand that gaming can be fun, but we also want to make sure it's done responsibly. At Grosvenor Casino Bournemouth, we're committed to providing a safe and enjoyable environment for all our guests.

Safer Gambling Tools

To help you stay in control of your gaming habits, we offer the following tools:

Self-Exclusion: If you feel that your gaming is becoming problematic, please contact us to arrange a self-exclusion from the casino. This will prevent you from accessing the premises for a specified period.
Deposit Limits: Set limits on how much money you can deposit into your account or spend in one session.
Time-Outs: Take a break from gaming by setting time-outs, which allow you to temporarily restrict access to certain games or features.

Responsible Gaming Features

We're committed to providing an enjoyable and responsible gaming experience. Our features include:

Game Information: We provide clear information on the RTP (Return-to-Player) rates of our games, so you can make informed decisions.
Time Management: Set limits on how much time you spend playing each session.
Account Activity: Monitor your account activity to ensure that it's being used responsibly.

Links to Support Organizations

If you or someone you know is struggling with problem gaming, please reach out to the following organizations for support:

GamCare: A national helpline providing counseling and advice on responsible gaming
GambleAware: An organization promoting awareness of problem gambling and its effects

Responsible Gaming Policy

Our policy aims to prevent excessive or irresponsible gaming. We encourage our guests to gamble responsibly by:

Not exceeding deposit limits
Setting time-out periods when needed
Monitoring game RTP rates
Seeking help if you feel that your gaming is becoming problematic

We strive to create a safe and enjoyable environment for all our guests. If you have any questions or concerns about responsible gaming, please don't hesitate to ask.

Your Well-being Matters

Remember, we're here to provide an entertaining experience, not to encourage excessive gaming habits. By using these tools and features responsibly, you can ensure that your visit is both enjoyable and safe.